F.A.Q.

The short answer: Yes! Long answer: Consultations help you and your provider come to a mutual understanding about services needed, expectations, hair/nail history and price. We highly recommend consultations for any chemical hair services.

We have a small studio with limited seating. We try our best to accommodate guests, however, it may be more comfortable for everyone if you come alone to your appointment.

In the case of a no-call/no-show, the client will be blocked from online booking and required to pay a 50% deposit before a new appointment can be booked.

In cases of lateness, cancellations and re-scheduling, the client may be charged a fee upon the individual operator’s discretion.

These policies are in place for the protection of our operators and our clients! Thank you for your cooperation.

Downtown Hamilton is notorious for parking difficulties! Please allow extra time for parking before your appointment. Here is a link for the city’s community parking lots:

https://cms3.revize.com/revize/cityofhamilton/HamiltonDowntownParkingMap.pdf

Yes we do! Because our operators are not employees, it’s best if the gift card is purchased directly from your desired operator. Please email dalene@sapphiresagemt.com if you need help with this!

As of Dec. 2025 we have availability for two part-time operators to join our team!! If you’re interested in joining us, please e-mail dalene@sapphiresagemt.com.

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